Privacy Policy

1. Privacy Policy

Acceptance of Policy

Welcome to the website of McAllen Foreign Trade Zone No. 12 (“MFTZ,” “we,” “us,” or “our”). By accessing or using mcallenftz.org or any related web pages where this policy is posted (the “Website”), you acknowledge that you have read, understand, and agree to be bound by this Privacy Policy and our Website Terms & Conditions.

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

If you do not agree with this Privacy Policy, please do not use the Website.

Information We Collect

When you visit our Website, we may collect the following types of information:

      1. Cookies

We may set a cookie (a small text file) on your computer or device to help us:

1. • Recognize your browser when you return to the Website
   • Maintain basic settings or preferences
   • Compile aggregate statistics about site usage

We do not use cookies for the purpose of selling your personal information.

     2. Information You Voluntarily Provide

If you choose to contact us through an online form, email link, or other interactive feature, we may collect:

1. • Your name
   • Email address
   • Phone number
   • Company/tenant name
   • Any other information you choose to include in your message or attachments

This information is used to respond to your inquiry and route it to the appropriate MFTZ staff.

   3. Third-Party Analytics and Online Tools (If Used)

Our Website may use third-party services such as analytics providers (for example, Google Analytics) that use cookies, web beacons, or similar technologies to collect information about your use of the Website. These tools help us understand, in aggregated form, how visitors use and navigate the Website. State Law Library+1

These third parties may collect information such as your IP address, browser type, pages visited, and time spent on pages. We do not control how these third parties use the data they collect. Please review their privacy policies for more information.

    4. Third-Party Advertising or Social Media (If Enabled)

If we link to or embed third-party social media (for example, Facebook, LinkedIn, or other platforms), those services may use cookies, web beacons, or similar technologies to collect or receive information from our Website and other sites on the internet in order to provide measurement services or deliver targeted content or ads. Any such activity is governed by the privacy policies of those third-party platforms.

How We Use the Information

We may use the information we collect for the following purposes:

• To operate, maintain, and improve the Website
• To respond to your questions, comments, or requests
• To route your inquiry to the appropriate MFTZ staff member or department
• To monitor and analyze usage and performance of the Website
• To help protect the security and integrity of the Website
• To comply with applicable laws, regulations, and legal processes

We will not use your information for purposes inconsistent with this Privacy Policy, except as required or permitted by law.

Public Information and the Texas Public Information Act

McAllen Foreign Trade Zone No. 12 is a public entity in Texas. As such, records that we maintain—including some information you may submit through this Website—may be subject to disclosure under the Texas Public Information Act (Texas Government Code, Chapter 552), unless an exception applies. Texas Comptroller+1

• This means that, in some cases, information you provide to us could be classified as “public information” and must be disclosed in response to a valid public information request.
• Certain types of information may be protected or exempt from disclosure by law.
• We will handle requests for information in accordance with the Texas Public Information Act and other applicable laws.

Because of this, we cannot guarantee that information you submit to us will remain confidential, except where confidentiality is specifically provided by law.

Disclosures of Information

We may disclose information collected through the Website in the following circumstances:

• To MFTZ staff or contractors who need the information to respond to your request or operate the Website.
• To third-party service providers who assist us with hosting, maintaining, or analyzing the Website, or providing other technical or administrative services, subject to appropriate safeguards.
• As required by law, including to comply with a subpoena, court order, legal process, or applicable statute or regulation.
• To protect our rights, property, or safety, or that of our users or the public, when we believe disclosure is necessary or appropriate.
• In response to a valid public information request under the Texas Public Information Act, to the extent required by law.

We do not sell your personal information for monetary consideration.

Your Choices and Cookies

Most web browsers allow you to control cookies through their settings (for example, blocking all cookies, accepting only certain types, or deleting cookies). Please note:

• If you choose to disable cookies, some features of the Website may not function as intended.
• For information about controlling interest-based advertising or certain third-party cookies, you may visit tools provided by industry groups such as the Digital Advertising Alliance (for example, WebChoices at optout.aboutads.info). WebChoices+1

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect through the Website from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

No Online Payments

At this time, this Website is not intended to be used to make payments or purchase products or services online. If online payment features are added in the future, we will update this Privacy Policy and clearly indicate how payment information is collected, used, and protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be announced on the Website home page.

Your continued use of the Website after any changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how we handle information collected through the Website, you may contact us at:

McAllen Foreign Trade Zone No. 12
Website Privacy Inquiry
6401 S. 33^rd ST McAllen, TX 78501
Phone: 956-682-4306
Email: [email protected]

2. Website Terms & Conditions

Acceptance of Terms

By visiting or using mcallenftz.org and any pages under this domain (the “Website”), you agree to the following Terms & Conditions (“Terms”). If you do not agree, please do not use the Website.

“We,” “us,” and “our” refer to McAllen Foreign Trade Zone No. 12 (MFTZ). “You” and “your” refer to the user of the Website.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any disputes related to this Website will be subject to the exclusive jurisdiction of the state and federal courts located in Texas, to the extent allowed by law.

Links to Third-Party Sites

The Website may contain links to other websites that are not operated by MFTZ.

• These links are provided solely for your convenience or to assist visitors in finding related information.
• When you click a link to a third-party site, you understand that you are leaving MFTZ’s Website, and you do so at your own risk.
• MFTZ is not responsible for the content, privacy practices, security, accuracy, or any other aspect of third-party websites.
• How a third-party site collects and uses your information may be very different from how MFTZ treats your information.

We encourage you to review the privacy policy and terms of use of any third-party site you visit.

Site Content and Intellectual Property

Unless otherwise indicated:

• All text, graphics, images, logos, icons, and other materials on this Website are the property of MFTZ or are used by MFTZ with permission from third parties (such as tenants, partners, or community organizations).
• Certain images or content may be owned by tenants or other third parties and used with their permission.

We make reasonable efforts to ensure that information on the Website is accurate and current. However, we do not guarantee the accuracy, completeness, or timeliness of any information on the Website. The information is provided “as is” and may change without notice.

Limited License and Permitted Use

We grant you a limited, non-exclusive, revocable license to:

• Access and use the Website for lawful informational and non-commercial purposes;
• View, download, or print documents, images, or graphics we make available for download, solely for personal or internal business use and not for resale or distribution without our prior written consent.

You agree that you will not:

• Use the Website for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to any part of the Website, server, or associated systems;
• Interfere with or disrupt the Website or any networks connected to it;
• Use any automated tools (such as bots, scrapers, or spiders) to access the Website, except for standard search engine crawlers.

We may revoke this license at any time and for any reason, without notice.

Your Account (If Applicable)

Certain parts of the Website or related portals (for example, tenant portals or secure intranet areas) may require you to create or use an account.

If you are provided with an account:

• You are responsible for maintaining the confidentiality of your username and password.
• You are responsible for all activities that occur under your account or password.
• You agree to notify MFTZ promptly if you suspect any unauthorized use of your account.

MFTZ reserves the right, in its sole discretion, to:

• Refuse or limit access to the Website or specific sections;
• Terminate accounts;
• Remove or modify content; or
• Suspend access to the Website for maintenance, security, or operational reasons.

No Warranties

To the fullest extent permitted by law:

• The Website and all content are provided “as is” and “as available”, with no warranties of any kind, either express or implied.
• MFTZ does not warrant that:
  • The Website will be error-free or uninterrupted;
  • Defects will be corrected; or
  • The Website or the server that makes it available is free of viruses or other harmful components.

You use the Website at your own risk.

Limitation of Liability

To the fullest extent permitted by law:

• MFTZ, its officers, employees, and agents shall not be liable for any damages, losses, or claims arising out of or in connection with your use of (or inability to use) the Website, including but not limited to direct, indirect, incidental, consequential, special, or punitive damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so part of this provision may not apply to you. In such cases, MFTZ’s liability will be limited to the minimum extent permitted by law.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Website after the updated Terms are posted constitutes your agreement to the revised Terms.

If you do not agree to the updated Terms, you must stop using the Website.

Contact for Website Issues

If you have questions about these Terms & Conditions or experience technical issues with the Website, you may contact:

McAllen Foreign Trade Zone No. 12
Website Administrator
6401 S. 33^rd ST, McAllen, TX 78501
Phone: (956) 682-4306
Email: [email protected]